What needed to change.
Office service requests arrived without a consistent location, priority, or status. Staff needed a frictionless way to order, while the buffet team needed a single live view of what was new, in preparation, and ready.
DIGITAL SYSTEMSA location-aware office service that feels as simple as ordering a coffee.
A bilingual, mobile-first workplace service for choosing a delivery location from an interactive map, building a pantry order, sending urgent calls, and operating a live buffet queue.
Office service requests arrived without a consistent location, priority, or status. Staff needed a frictionless way to order, while the buffet team needed a single live view of what was new, in preparation, and ready.
Employees get a guided mobile journey; the service team gets one live, location-aware queue for pantry requests and urgent calls.
The employee picks an office zone from a list or directly from the interactive floor plan.
Continue to the pantry menu or raise an urgent call for the administration team.
Browse categories, select items and preferences, then confirm through a familiar mobile flow.
The buffet team moves each request from new to preparing, ready, and delivered on one live board.
Grounded in the working applications. Operational examples use sanitized or illustrative data where needed.


